top of page

Terms & Conditions

The Greener Camping Club

In order to comply with countryside planning policy, we operate as a Greener Camping Club members-only campsite. The Club was established by people with a passion for sustainable, eco-friendly camping holidays. When you book your holiday with us, you will be enrolled as a member of the Club. Membership costs just £12 for the calendar year and gives you access to some of the greenest campsites in the UK. It also includes participation in the Club’s ‘Trees for Life’ scheme, whereby a tree is planted for every member we enrol.

Cancellation By You

No refunds within 1 week of arrival date.

No refunds/discounts for inclement weather, late arrivals or early departures.

If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. The Greener Camping Club membership fee is not refundable. In the event that we are unable re-let your dates, no refund will be made. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.

Cancellation By Us

Puddlemire Campsite reserves the right to cancel a camping or bell tent holiday at short notice if we are unable to provide safe bell tent accommodation or camping environment, due to extreme weather conditions, ill health, fire, flooding or any other extenuating circumstances beyond our control. Under such circumstances, your full payment will be returned to you. Puddlemire Campsite cannot accept liability or responsibility for any loss, including consequential loss, caused by cancellation. The Greener Camping Club membership fee is not refundable.

General Booking Terms

Admission

  • Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

  • No refunds/discounts for inclement weather, late arrivals or early departures.

General

  • Please note that the toilet facilities are unisex.

Occupancy

  • No hen/stag parties permitted via Pitchup.com.

Reception

  • There is no reception on-site: on arrival please contact the number provided on your booking confirmation.

Safety

  • Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

  • Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Vehicles

  • Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

  • No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Visitors

  • Visitors’ cars are not permitted on site.

Arrival & Departure Times

Camping and touring

Arrival is between 1pm and 6pm. Departure by 11am.

On-site accommodation

Arrival is between 11am and 6pm. Departure by 10:30am.

Children & Adults Safety

There are many opportunities for play and adventure at Puddlemire Campsite. Our aim is for children to have a truly enriching experience of space and freedom. But there are contingent risks to be aware of. We permit campfires and barbeques, there is a shallow stream bounding the land, and there is livestock in the adjoining fields. These risks are small and should be self-evident - but if you are not clear, please ask! Puddlemire Campsite accepts no responsibility for injury incurred on site. Parents are responsible for the supervision of their children on site at all times.

Consideration for Others

This is a peaceful, quiet campsite for the enjoyment of nature. We do not allow radios, stereos or other sound systems and only quiet talking is permitted after 10.00pm. Acoustic instruments can be played before then, such as guitars, harmonicas, flutes etc. Noisy visitors who disturb other guests will be asked politely to leave, without refund.

Campfires

Please only use the designated campfire pits that are available for hire. Do not leave your campfire unattended and think carefully about whether or not to light a fire if it is windy. Puddlemire Campsite accepts no liability for injury or damage caused by your campfire. By lighting it you accept full responsibility for it.

Rubbish & Recycling

All rubbish must be recycled. That means separating glass, tins, plastic, paper, cardboard, food waste etc. and placing them in the designated bins. What is left, ie. only items that are not recyclable, can be placed in the landfill bin.

Dog Policy

Puddlemire Campsite does not allow dogs anywhere onsite.

Property Loss

Puddlemire Campsite cannot be held responsible for any lost or stolen property.

Additional Terms & Conditions relating to bell tent bookings

Breakages & Damage

Should any damage or breakages occur, other than acceptable wear and tear, a charge for repairs or replacement will be made. We reserve the right to charge for excessive cleaning where a yurt has been left in an unacceptable condition, through waste, litter, interference in the structure, movement of furniture and contents etc. Guests will be held responsible for any fire, smoke or general damage, or alteration to the structure caused by negligence.

bottom of page